Frequently Asked Questions
Everything you need to know about shopping with THE RIZZ CO.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to start your request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, THE RIZZ CO ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10-21 business days.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your products covered by a warranty?
Most of our products come with a 1-year manufacturer warranty against defects. If you experience any issues with quality, please contact our support team immediately.